Legal - Care Wyvern

WEB SITE TERMS OF USAGE

Access to and use of this site (www.carewyvern.co.uk) is provided by Care Wyvern subject to the following terms:

1. By using www.carewyvern.co.uk you agree to be legally bound by these terms, which shall take effect immediately on your first use of www.carewyvern.co.uk. If you do not agree to be legally bound by all the following terms please do not access and/or use www.carewyvern.co.uk.

2. Care Wyvern may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made by Care Wyvern . Your continued use of www.carewyvern.co.uk after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

USE OF WWW.CAREWYVERN.CO.UK

3. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use www.carewyvern.co.uk content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any www.carewyvern.co.uk content except for your own personal, non-commercial use. Any other use of www.carewyvern.co.uk content requires the prior written permission of Care Wyvern.

4. You agree to use www.carewyvern.co.uk only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of www.carewyvern.co.uk. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within www.carewyvern.co.uk.

DISCLAIMERS & LIMITATION OF LIABILITY

5. www.carewyvern.co.uk content, including the information, names, images, pictures, logos and icons regarding or relating to Care Wyvern , its products and services (or to third party products and services), is provided “AS IS” and on an “IS AVAILABLE” basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

6. Under no circumstances will Care Wyvern be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of www.carewyvern.co.uk regardless of the form of action.

7. Care Wyvern does not warrant that functions contained in www.carewyvern.co.uk content will be uninterrupted or error free, that defects will be corrected, or that www.carewyvern.co.uk or the server that makes it available are free of viruses or bugs.

INTELLECTUAL PROPERTY

8. The names, images and logos identifying Care Wyvern or third parties and their products and services are subject to copyright, design rights and trade marks of Care Wyvern and/or third parties. Nothing contained in these terms shall be construed as conferring by implication, or otherwise any licence or right to use any trademark, patent, design right or copyright of Care Wyvern , or any other third party.

PRIVACY POLICY

9. Care Wyvern collects different types of information about the site and its users for two main reasons:

To help improve the services Care Wyvern offers.
To provide personalised services unique to individual users.

10. Care Wyvern guarantees that it will not share your information with others without your prior consent.

11. Care Wyvern will take all reasonable precautions to protect your privacy and we give you an absolute guarantee that we will never send you unsolicited emails (spam) without your permission.

12. Please note that we reserve the right to disclose individually identifiable information to comply with requirements of statute and government request or to operate our systems properly and to protect both ourselves and our users.

13. We collect information on our users through form submission.

14. The basic information we need for form submission is your name, an email address and your address. We may also ask additional voluntary questions which enable us to help personalise our service to users.

GENERAL

15. If there is any conflict between these terms and specific terms appearing elsewhere on www.carewyvern.co.uk (including local house rules) then the latter shall prevail.

16. If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.

17. These terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Don't just take our word for it...

Our aunt (100 yrs) was treated with intelligent care and respect despite her being awkward on occasions. Although Care Wyvern only assisted for 1 month we were very pleased and had she not had to go into residential care would have been happy and continued with Care Wyvern. The office staff were excellent every time we rang.

Mrs D

The carers working for Care Wyvern are very nice and friendly. You feel they have your best interests at heart. It is nice that you are given a rota once a week to tell you who you are having the following week and at what time.

Miss B

MIss B

Care Wyvern provided care for my mother over several years. I found them very good and helped very much with extras, arranging tablets, washing, tidying, sitting and talking to my mother, encouraging her to eat and drink more.
Very professional company, good contact with relatives, kept informed of any issues, made good suggestions, always stayed for the full allotted time. In summary, I would highly recommend Care Wyvern.

Mr W

I would like to compliment Care Wyvern as they are motivational and have helped me, as previously I used to feel scared but they will give me time to talk and have discussed with me thought patterns, changing the way I think into a positive and achieving attitude.
Care Wyvern are very caring and they make me feel wanted and they are very helpful when I am ill, which is the time when I really need them.
They are more motivated to help when I am sick. I think the world of Care Wyvern.

Mrs D

My mother receives fantastic support from Care Wyvern, many of her helpers became good friends. The ability to change care plans quickly from 1 or 2 visits a week to every day was really good. Excellent staff.

Thank you for helping my mum.

Mrs L

The management staff are polite, approachable, helpful and any concerns noted. The care staff are well trained and caring and treat clients with dignity. Leading us to the death of my father, Care Wyvern staff were supportive, understanding and willing to adapt to the changing needs and medication requirements he had.

They are also supportive and encouraging to my mother who is a dementia sufferer and I want the care staff she has come attached to, to continue to deliver personal care to her in her widowhood.

Mrs H

All of the care team have been excellent providing my mother with care. From our initial meeting when my mum was in hospital to her care at home to date, we have been very happy with it all. My mum thinks the carers are wonderful and they have helped towards making her so happy.

Miss G G

The staff are kind, professional and committed to my mother’s care. They always come into the house with a smile and their care is taken out with warmth and always a gentle touch. I always look forward to seeing the members of Care Wyvern, I’ve been extremely happy at all times.

Mrs G

The carers who come and prepare food and talk to my mother are all very kind, caring and professional. They leave a note of what has happened during their call, so I can see when I come in if anything unusual happened and how my mother was.

The supervisors are very helpful and supportive and rectify any problems quickly. My mother has dementia and is treated with great respect and gentleness by all the staff. I feel confident that she is in safe hands with them and that they will contact me if there’s anything to do with my mother’s care that I need to be made aware of.

Mrs H